Effective Date: July 15, 2025
At SteadyCrunch Brands Inc., we take pride in crafting premium, small-batch snack mixes.
Due to the nature of our food products and for the safety of our customers, we do not accept returns.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please notify us within 15 days of delivery.
To request a replacement or refund:
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Email us at info@steadycrunch.com
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Include:
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Your order number
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A photo of the issue
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A brief explanation
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We will review your request and, if eligible, send a replacement or issue a full refund to your original payment method.
Order Cancellations
Orders can be canceled within 1 hour of purchase.
After this window, we begin processing and may not be able to cancel or change the order.
To request a cancellation:
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Email support@steadycrunch.com
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Include your order number and write "CANCEL" in the subject line
Subscription Cancellations
If you've subscribed to a recurring order:
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You can cancel anytime before your next billing date
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Log in to your account or email subscriptions@steadycrunch.com for assistance
Final Sale Items
All promotional or discounted items are considered final sale and are not eligible for refunds or exchanges.
